REVIEW · THE USA

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise

★ 4.5 · 109 reviews From $69 Operated by City Cruises · Bookable on GetYourGuide
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Norfolk’s Elizabeth River is at its best from the water, where Navy ships, downtown towers, and working waterfront views give this buffet cruise more substance than a meal in a restaurant. You’ll eat onboard, listen to music, and watch the Atlantic Fleet and historic skyline slide past.

I like the generous buffet, which includes salmon, steak, chicken, pork, pasta, salads, vegetables, and desserts. I also like the freedom to leave your table and stroll the outdoor decks after eating. The main drawback is that seating by the windows is not guaranteed, and the narration may be hard to hear when the room gets noisy.

Key points to know before booking

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - Key points to know before booking

  • Two hours on the Elizabeth River: The cruise is long enough for a full meal and time outside, without taking up an entire day.
  • Navy views are the main attraction: You’ll see military vessels and hear information about the ships and river.
  • The buffet has real variety: Choices include roasted salmon, tri-tip steak, birria-style chicken, jerk braised pork, pasta, salads, and desserts.
  • Outdoor decks improve the experience: After eating, take your coffee or purchased drink topside for open-air views.
  • Dress rules are stricter than casual sightseeing: Plan on dressy-casual clothing, with no shorts, jeans, tank tops, T-shirts, gym shoes, or flip-flops.
  • Arrive early: Boarding starts 30 minutes before departure, and late arrivals may miss the boat.

What this Norfolk cruise is really like

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - What this Norfolk cruise is really like

This is a meal cruise with sightseeing, not a sightseeing boat that happens to offer snacks. Your table, waiter, buffet, music, and entertainment form the center of the experience. The river views add a moving backdrop, but the evening is paced around lunch service, conversation, and time onboard.

The cruise leaves from the Otter Berth beside Waterside Mall in downtown Norfolk. You return to the same place after two hours, so you do not need to arrange transportation between different docks. Hotel pickup and drop-off are not included.

City Cruises lists the experience as a buffet lunch cruise, although the sample menu and description use dinner language. Check the departure time and current meal details when booking. The important point is that you receive an attended buffet meal, along with coffee, tea, and iced tea. Alcoholic drinks cost extra.

Boarding at Otter Berth beside Waterside Mall

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - Boarding at Otter Berth beside Waterside Mall

Boarding begins 30 minutes before departure. I would use that full window rather than cutting it close. Late arrivals may miss the boat, and a river cruise cannot hold the vessel for someone still walking from a nearby parking area.

You are escorted to your table after boarding. This gives the cruise a more organized feel than a simple walk-on boat ride. Once seated, you can order drinks and get settled before the vessel moves away from the dock.

If your party wants to sit together, make one reservation for the entire group. Separate bookings do not guarantee shared seating. This matters for families, birthday groups, and larger parties, especially since groups of 15 or more become non-refundable once confirmed.

The cruise is wheelchair accessible. Bring a passport or ID card, as these are listed among the required items.

The Elizabeth River route and Norfolk skyline

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - The Elizabeth River route and Norfolk skyline

Once the ship leaves the berth, the view becomes the main reason to step outside. You cruise along the Elizabeth River with Norfolk’s skyline on one side and waterfront activity on the other. The route also offers views of Navy vessels, a feature that gives this outing a clear local identity.

A cruise lets you see Norfolk from a useful angle. From shore, the river and naval presence are broken into separate sights. From the deck, they form one continuous scene as the ship moves past. You can watch the skyline change, look across the water at docked vessels, and return inside when you want to warm up or continue your meal.

Live narration adds context about what you are seeing. One captain received special praise for explaining the Navy ships along the route. Still, sound quality can vary. The narration may be difficult to understand over conversation and background music, so stand near the audio source or listen from a quieter part of the vessel when the explanation begins.

This is not a tour built around a long list of shore stops. You remain onboard for the full two hours. That makes the experience easy, but it also means the sightseeing is best for people who enjoy watching a city and river unfold at a relaxed pace.

The buffet: plenty of choice, with a few timing concerns

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - The buffet: plenty of choice, with a few timing concerns

The attended buffet is one of the cruise’s strongest features. You can take a small portion first, then return for more. That is helpful when you want to sample several dishes rather than commit to one entrée.

The menu offers a broad mix:

  • Caesar salad, Greek salad, and summer berry and farro salad
  • Mexican elote-style corn, roasted potatoes, and summer vegetables
  • Oven-roasted salmon with roasted bok choy
  • Baked orecchiette pasta with mushrooms, zucchini, onion, pomodoro sauce, and basil
  • Birria-style chicken with fire-roasted peppers and caramelized onions
  • Caribbean jerk braised pork with plantains and black beans
  • Hand-carved tri-tip steak with caramelized onions and balsamic beef jus
  • Peach berry crisp, individual desserts, and seasonal fruit

That range makes the meal work for mixed groups. A meat eater can choose steak or pork, someone seeking lighter fare can choose salmon and salads, and a vegetarian diner has pasta, salads, vegetables, potatoes, and dessert choices.

Food labeling is another useful detail. The buffet identifies dishes and dietary markers, which can make it easier to avoid problem ingredients. One diner with allergies found the labels especially helpful. Even so, the information provided does not promise a completely allergen-free kitchen, so you should speak with the crew if you have a serious allergy.

The food is generally part of the appeal, but do not expect every dish to arrive at the same ideal temperature. One diner found the food good but not hot enough. Buffet temperature can depend on when you serve yourself, so I would eat sooner rather than waiting until late in the cruise.

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Service, music, and entertainment onboard

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - Service, music, and entertainment onboard

Your waiter handles drink orders and helps shape the pace of the meal. Dee received particularly warm praise for attentive service, while Showann, the host, took good care of a party of seven. Those details matter because a meal cruise can feel awkward if the service is slow or unclear. Here, the staff guides you through the basic rhythm: board, sit, order, visit the buffet, and enjoy the river.

Music runs throughout the cruise. The background program is intended to support conversation, while DJ entertainment and games add a livelier element. Some departures may feel more like a relaxed dinner with music, while others may have more active participation from the crew.

That variety can be a plus for groups with different expectations. You can remain at your table and talk, then move toward the entertainment or outdoor decks when you want more energy. The crew has also been praised for dancing and engaging with diners.

The tradeoff is volume. Music, conversation, buffet traffic, and narration all compete for attention. If learning about the Navy vessels is important to you, treat the narration as a useful bonus rather than the sole purpose of the cruise.

Taking the meal outside

After you eat, take coffee, tea, or a purchased drink to the observation decks. The largest outdoor patio deck provides the best way to change the mood from indoor dining to open-air sightseeing.

This is also the best place to avoid feeling tied to your assigned table. You can walk, look back at the skyline, and watch the river without needing to rush through the meal. The ship’s outdoor areas give you a more direct sense of movement than the dining room does.

Smoking is prohibited in all interior areas. Smoking is allowed only on the outdoor observation decks. If smoke bothers you, keep this in mind when choosing where to stand outside.

The evening departure description refers to strolling under the stars, while the experience is also sold as a lunch cruise. The exact light and atmosphere depend on your departure time, so check the available start times carefully. A daytime cruise should give you clearer views of Navy vessels and the skyline. A later sailing may offer a more relaxed, after-dark mood.

Dress code and comfort

Dressy-casual clothing is required. The stated rules exclude jeans, shorts, tank tops, halter tops, T-shirts, gym shoes, and flip-flops. I would treat this as a real planning issue, especially if you are combining the cruise with a day at the waterfront.

There has been some inconsistency between the stated dress code and what was actually worn onboard. Some diners saw people in shorts, but you should not rely on lax enforcement. A collared shirt, neat trousers, a dress, or similarly polished clothing is the safer choice.

The dress code also tells you how City Cruises wants the meal to feel. This is not a beach boat or casual harbor shuttle. It is a seated dining experience with hosted service, so dressing neatly helps you fit the setting.

Window seating is not assured. Some diners requested a window table but were seated in the middle, even when window tables appeared open. If the view from your table matters, ask politely, but book this cruise only if you can enjoy it without a guaranteed window seat. The outdoor deck is your best backup.

Is the $69 price a good value?

At $69 per person, the cruise is not the cheapest way to eat in Norfolk. You are paying for a two-hour boat ride, the buffet, table service, entertainment, narration, and access to the outdoor decks. Coffee, tea, and iced tea are included, while alcohol is an extra cost.

I see the value most clearly when you want one organized activity that combines dinner or lunch and sightseeing. A waterfront restaurant gives you a fixed view. A standard harbor ride may give you scenery but no full meal. This cruise combines both, which can simplify a celebration or a special date.

The value is weaker if you mainly want a detailed naval tour or the best possible meal. The narration may be hard to hear, seating is assigned, and buffet dishes may not always be as hot as you would like. You are also paying for entertainment and atmosphere, not just food.

For a special occasion, the price can make sense if you enjoy being looked after and want a gentle two-hour outing. For a quick meal or a tight budget, a land-based restaurant may suit you better.

Who should book this cruise?

I would recommend it for couples, families, birthday groups, and first-time visitors who want an easy introduction to Norfolk’s waterfront. It suits people who like variety at the buffet, relaxed music, and the option to move between the dining room and open deck.

It is also a good choice for mixed groups. One person can focus on the salmon and salads, another can choose steak or pork, and everyone can meet back at the table for dessert. The accessible ship is useful for passengers who need wheelchair access.

I would hesitate if you dislike buffets, need guaranteed window seating, or want a quiet history talk with clear narration throughout. It may also disappoint anyone expecting a strict formal dress code, since enforcement appears uneven.

Practical tips for a better cruise

  • Arrive before boarding begins: The ship starts boarding 30 minutes before departure, and late arrivals may be left behind.
  • Check the sailing time: The experience is described as both lunch and dinner, so confirm whether you are booking a daytime or evening departure.
  • Book one reservation for your whole party: Separate reservations may result in separate tables.
  • Wear neat, dressy-casual clothes: Do not count on the stated clothing rules being ignored.
  • Eat before the buffet gets busy: Food quality and temperature may be better when dishes are freshly replenished.
  • Listen for the narration early: The captain’s comments about Navy ships are useful, but background noise can make them hard to follow.
  • Save time for the outdoor deck: The river views are not limited to the windows beside your table.
  • Plan for paid drinks: Alcoholic beverages are available onboard but are not included in the $69 price.

Should you book the Elizabeth River buffet cruise?

Book it if you want a comfortable two-hour outing that combines a substantial buffet with Norfolk’s skyline and Navy waterfront. The strongest parts are the food selection, friendly service, outdoor deck, and simple round-trip route from Waterside Mall.

Skip it if your top priorities are guaranteed window seating, quiet narration, or a formal dining room. The cruise works best when you see it as a social waterfront meal with sightseeing, not as a dedicated naval history tour. For the right group, it is an easy and pleasant way to put Norfolk’s river at the center of your day.

FAQ

How long is the Norfolk buffet cruise?

The cruise lasts two hours.

Where does the cruise depart?

It departs from the Otter Berth next to Waterside Mall in downtown Norfolk.

Where does the cruise end?

The cruise returns to the same meeting point at the Otter Berth.

Is food included?

Yes. An attended buffet lunch is included.

What kind of food is served?

The sample menu includes salads, roasted vegetables, salmon, baked pasta, birria-style chicken, jerk braised pork, hand-carved tri-tip steak, peach berry crisp, individual desserts, and seasonal fruit.

Are drinks included?

Coffee, tea, and iced tea are included. Alcoholic beverages are available for purchase and are not included.

Is the cruise wheelchair accessible?

Yes, the activity is listed as wheelchair accessible.

When should I arrive?

Boarding begins 30 minutes before departure. You should arrive early because late arrivals may miss the boat.

What should I wear?

Dressy-casual attire is required. The stated rules do not allow jeans, shorts, tank tops, halter tops, T-shirts, gym shoes, or flip-flops.

Can I smoke onboard?

Smoking is not allowed in interior areas. Smoking is permitted only on the outdoor observation decks.

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